Business Process Management is a Team Sport   
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The required and suggested readings referenced in this book can be obtained from Amazon and other sources using the links below. 
The workshop reading assignment are underlined.

Bensaou, M. and Michael Earl, “The Right Mind-Set for Managing Information Technology,” Harvard Business Review, 
September-October 1998, pgs 118-128 [Order]

Brache, Alan, How Organizations Work, Wiley, 2002. [Order]

Bossidy, Larry and Ram Charan, Execution: The Discipline of 
Getting Things Done, Crown Business, 2002.
[Order] [Audio-Summary]

Davenport, Thomas H., “Putting the Enterprise into the Enterprise System,” Harvard Business Review, July - August 1998, pgs 121-131. [Order]

Drucker, Peter, Management Challenges of the 21st Century, Harper Business, 1999. [Order]

Eisenhardt, Kathleen M. and Donald N. Sull, “Strategy as Simple Rules,” Harvard Business Review, January, 2001, pgs 106-116. [Order]

Fingar, Peter, “The Real-Time Enterprise,” Internet World, June, 2001. [View]

Galbraith, Jay, Designing Organizations, Jossey-Bass, 1995. [Order]

Gould, Michael and Andrew Campbell, “Do you have a Well-Designed Organization?” Harvard Business Review, March 2002, pgs 117-124. [xxxx]

Hagel III, John and John Seely Brown, “Your Next IT Strategy,” Harvard Business Review, October 2001, pgs 105-113. [From HBR]

Hamel, Gary, Leading the Revolution, Harvard Business School Press, 2000. [Order]

Hamel, Gary, “Strategy as Revolution,” Harvard Business Review, July-August 1996, pgs 69-82. [Order]

Hammer, Michael, “Process Management and the Future of Six Sigma,” Sloan Management Review, Winter 2002, pgs 26-32. [From MIT Sloan]

Hammer, Michael, “The Superefficient Company,” Harvard 
Business Review, September 2001, pgs 82-91. [Order]

Hammer, Michael and Steven Stanton, “How Process Enterprises Really Work,” Harvard Business Review, November - December 1999, pgs 108-118. [Order]

Kaplan, Robert S. and David P. Norton, “Having Trouble with Your Strategy? Then Map It,” Harvard Business Review, Septem-ber-October 2000, pgs 167-176. [Order]

Kaplan, Robert S. and David P. Norton, The Strategy-Focused 
Organization, Harvard Business School Press, 2001. [Order]

Kaplan, Robert S. and David P. Norton, “Using the Balanced Scorecard as a Strategic Management System,” Harvard Business Review, January- February 1996, pgs 75-85. [Order]

Kotter, John, “What Leaders Really Do,” Harvard Business Review, Special Issue December 2001. [Order]

Kotter, John, “Leading Change: Why Transformation Efforts Fail,” Harvard Business Review. March-April 1995, pgs 59-67. [Order]

Majchrak, Ann and Qianwei Wang, “Breaking the Functional Mindset in Process Organizations,” Harvard Business Review, September - October 1996, pgs 92-99. [Order]

Mintzberg, Henry and Joseph Lampel, “Reflecting on the Strat-egy Process,” Sloan Management Review, Spring 1999, pgs 21-30. [xxxx]

Nadler, David A., and Michael L. Tushman, Competing by Design, Oxford University Press, 1997. [Order]

Porter, Michael, “What is Strategy?” Harvard Business Review,
November-December 1996, pgs 61-78. [Order]

Porter, Michael, “Strategy and the Internet,” Harvard Business 
Review, March 2001, pgs 62-78. [Order]

Rodin, Robert, Free, Perfect, and Now, Simon & Schuster, 1999. [Order]

Ross, Jeanne W. and Peter Weill, “Six IT Decisions Your IT People Shouldn’t Make,” Harvard Business Review, November 2002, pgs 84-91. [Order]

Rummler, Geary A. and Alan Brache, Improving Performance: How to Manage the White Space on the Organization Chart, Jossey-Bass, 1995. [Order]

Smith, Howard and Peter Fingar, Business Process Management: The Third Wave, Meghan-Kiffer Press, 2003. [Order]

Smith, Howard and Peter Fingar, IT Doesn't Matter - Business Processes Do: A Critical Analysis, Meghan-Kiffer Press, 2003. [Order]

Smith, Howard and Peter Fingar, “The Humble Yet Mighty Business Process, Darwin Magazine, February 2003. [View]

Smith, Howard, “Making Business Processes Manageable,” Web-Services Journal, June 2002. [View Pdf]

Smith, Howard and Peter Fingar, “Business Processes: From Modeling to Management” and “BPM’s Third Wave: Build To Adapt, Not Just To Last,” eBizQ Online, 2003. [View]

Treacy, Michael and Fred Wiersema, The Discipline of Market 
Leaders, Addison Wesley, 1995. [Order]


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