"There are a lot of
BIG (and important) ideas in this little book."
Geary Rummler, PhD, Founder and Chairman, The Performance Design Lab
Coauthor of Improving Performance: How to Manage the White Space on the Organization Chart
The story unfolds in a workshop
presented by an internationally recognized process
thought leader. Workshop participants, from a cross-section of
industries, raise topical and relevant questions and challenges.
Business Process Management is a Team Sport outlines, in an engaging manner, that
BPM provides a robust framework enabling an organization to
proposes that organizations need to consciously and intentionally work on transforming the
mental models of the executive team from the traditional functional paradigm to a
customer-driven model that is based on business process thinking.
The book provides insight into why change initiatives like reengineering, continuous
improvement and Six Sigma, when implemented piecemeal, are not nearly enough to achieve dominance in today's turbulent business environment. BPM is needed to provide
the context for both change initiatives and the application of emerging technology,
so that change programs can be deeply and fully integrated across the organization.
Contrary to other books in this field, Business Process Management is a Team Sport contends that
business process thinking is prerequisite for executives to take advantage of emerging
BPM technologies. The book is less about tools, templates
and technologies and more about the set of values, beliefs and business practices needed to navigate through challenging
Business Process Management is a Team Sport is a must read for executives
and line-of-business leaders searching for ways to manage the business in a more integrated manner,
and—through applying 21st century BPM techniques, thinking and
technologies—create an environment that enables sustainable competitive advantage.